Shalene Zaucha is Director of Operations & Human Resources for Potts, Shoemaker & Grossman, LLC.
Shalene brings over 15 years of experience in Office Management, Human Resources, Marketing, and Information Technology. She has a Mediation Certification and assists the Alternative Dispute Resolution Department in handling mediation and arbitration cases specializing in personal property and financial disputes.
Since 2019 Shalene has assisted Potts, Shoemaker & Grossman, LLC. in several family court matters in divorce, custody, support, and adoptions.
She assists in the development and implementation of firm policies and procedures; manages and oversees the administration of HR policies, programs, and practices within the firm; she maintains accounts receivables and monthly payments. She performs the day to day functions for client relations, records management, and social media marketing. Shalene has been recognized for outstanding service in communications.
Shalene is excited to utilize her experience and expertise to excel as a neutral party to resolve conflict without the stress and cost of going to court.